When will my order ship?
Most orders ship within 24-48 hours, and you’ll receive shipment tracking information.
When will I receive my order?
After your order ships:
Standard shipping usually arrives in 3-5 business days.
Expedited shipping usually arrives in 1-3 days.
Holiday orders may take longer due to shipping delays with the USPS and other carriers.
Can I cancel my Designer Brand .com order?
Most Designer Brand .com orders can be canceled on your own within 45-minutes of placing it using the steps below. After 45-minutes, cancellations are no longer possible because your order will have been sent to our fulfillment center. Once the order is delivered you can return it within 45 days for a full refund. For more information, visit our help article.